Platform Overview

The complete
operating system
for home care.

Six enterprise modules. One unified platform. Built by people who ran agencies, for the agencies running the industry.

6Modules
1,200+Agencies
99.99%Uptime
01Care Management

Every client. Every caregiver. One view.

Create and manage care plans, schedule visits, track medication adherence, and automate compliance alerts — all from a single, real-time dashboard. No more spreadsheets. No more missed visits.

  • Automated care plan generation
  • Real-time caregiver GPS check-in
  • Medication & task compliance tracking
  • Family portal with live updates
Request a Demo
Care Dashboard
M
Margaret T.Rosa M.
ActiveToday 2:00 PM
J
James D.Tyrone W.
ActiveToday 4:30 PM
E
Eleanor B.Maria S.
ReviewTomorrow 9:00 AM
A
Arthur P.Destiny K.
ActiveTomorrow 11:00 AM
02Billing & Payroll

Revenue that runs itself.

End-to-end billing automation from visit verification to payer submission. Handle Medicaid, Medicare, private pay, and EVV compliance in one place — with zero manual reconciliation.

  • Auto-generate claims from verified visits
  • Multi-payer support (Medicaid, Medicare, Private)
  • Caregiver payroll with direct deposit
  • EVV-compliant from day one
Request a Demo
Billing Summary — April 2024
$284,920
Total Billed This Month
Medicaid
$176,650
Medicare
$62,682
Private Pay
$45,588
03Voice Agent

Your phone line, automated.

Receive inbound calls, qualify leads, confirm appointments, and dispatch caregivers — 24 hours a day, 7 days a week. Our voice infrastructure handles the calls so your team can focus on care.

  • Inbound call handling & routing
  • Lead qualification & CRM sync
  • Appointment confirmation via voice
  • Outbound campaign dialing
Request a Demo
Voice Agent — Live
Caller

Hi, I'm calling about home care for my mother.

Agent

Of course. Can I get her name and current care needs?

Caller

Her name is Dorothy. She needs assistance 5 days a week.

Agent

Got it. I've created a lead profile. Scheduling a callback for tomorrow at 10 AM.

04Email Marketing

Your brand in every inbox.

Launch drip campaigns, send service announcements, and automate client re-engagement — all without leaving the platform. Built-in templates designed specifically for home care agencies.

  • Drag-and-drop campaign builder
  • Agency-specific email templates
  • Automated drip sequences
  • Open & click analytics dashboard
Request a Demo
Campaign Analytics
05SMS & WhatsApp

Meet clients where they are.

Send shift reminders, care alerts, and client updates via SMS and WhatsApp. Two-way messaging means caregivers can confirm or swap shifts without ever logging in.

  • Two-way SMS & WhatsApp messaging
  • Automated shift reminders
  • Mass broadcast to caregiver pools
  • Delivery receipts & read tracking
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WhatsApp Broadcast

Hi Rosa, your shift starts at 2:00 PM today with Margaret T. Reply YES to confirm.

10:42 AM ✓✓

YES ✅ On my way!

10:44 AM
06Applicant Tracking

Hire faster. Retain longer.

From job posting to background check to onboarding — manage your entire hiring pipeline in one place. Automated screening questions, digital offer letters, and compliance document collection built in.

  • Multi-board job posting
  • Automated screening & scoring
  • Digital offer letters & e-signatures
  • Onboarding checklist automation
Request a Demo
Applicant Pipeline
D
Diana ReyesBackground Check
94%
M
Marcus WebbOffer Sent
88%
F
Fatima KhanInterview
91%
J
Jordan MillsApplied
76%

Side by Side

Why agencies choose
Home Scarlet.

Feature
Home Scarlet
Competitor ACompetitor B
Care Management
Built-in Voice Agent
SMS / WhatsApp
Email Marketing
Applicant Tracking (ATS)
EVV Compliance
White-Label Ready
No Per-User Pricing
HIPAA + SOC 2 Certified

Ready to lead your industry?

Join 1,200+ home care agencies who chose precision over compromise.