Platform Overview

The complete
operating system
for home care.

Six enterprise modules. One unified platform. Built by people who ran agencies, for the agencies running the industry.

6Modules
1Login
BAAAvailable
01Care Management

Every client. Every caregiver. One view.

Create and manage care plans, schedule visits, track medication adherence, and automate compliance alerts — all from a single, real-time dashboard. No more spreadsheets. No more missed visits.

  • Automated care plan generation
  • Real-time caregiver GPS check-in
  • Medication & task compliance tracking
  • Family portal with live updates
Request a Demo
Care Dashboard
M
Margaret T.Rosa M.
ActiveToday 2:00 PM
J
James D.Tyrone W.
ActiveToday 4:30 PM
E
Eleanor B.Maria S.
ReviewTomorrow 9:00 AM
A
Arthur P.Destiny K.
ActiveTomorrow 11:00 AM
02Billing & Payroll

Revenue that runs itself.

End-to-end billing automation from visit verification to payer submission. Handle Medicaid, Medicare, private pay, and EVV compliance in one place — with zero manual reconciliation.

  • Auto-generate claims from verified visits
  • Multi-payer support (Medicaid, Medicare, Private)
  • Caregiver payroll with direct deposit
  • EVV-compliant from day one
Request a Demo
Billing Summary — April 2024
$284,920
Total Billed This Month
Medicaid
$176,650
Medicare
$62,682
Private Pay
$45,588
03Voice Agent

Your phone line, automated.

Receive inbound calls, qualify leads, confirm appointments, and dispatch caregivers — 24 hours a day, 7 days a week. Our voice infrastructure handles the calls so your team can focus on care.

  • Inbound call handling & routing
  • Lead qualification & CRM sync
  • Appointment confirmation via voice
  • Outbound campaign dialing
Request a Demo
Voice Agent — Live
Caller

Hi, I'm calling about home care for my mother.

Agent

Of course. Can I get her name and current care needs?

Caller

Her name is Dorothy. She needs assistance 5 days a week.

Agent

Got it. I've created a lead profile. Scheduling a callback for tomorrow at 10 AM.

04Email Marketing

Your brand in every inbox.

Launch drip campaigns, send service announcements, and automate client re-engagement — all without leaving the platform. Built-in templates designed specifically for home care agencies.

  • Drag-and-drop campaign builder
  • Agency-specific email templates
  • Automated drip sequences
  • Open & click analytics dashboard
Request a Demo
Campaign Analytics
05SMS & WhatsApp

Meet clients where they are.

Send shift reminders, care alerts, and client updates via SMS and WhatsApp. Two-way messaging means caregivers can confirm or swap shifts without ever logging in.

  • Two-way SMS & WhatsApp messaging
  • Automated shift reminders
  • Mass broadcast to caregiver pools
  • Delivery receipts & read tracking
Request a Demo
WhatsApp Broadcast

Hi Rosa, your shift starts at 2:00 PM today with Margaret T. Reply YES to confirm.

10:42 AM ✓✓

YES ✅ On my way!

10:44 AM
06Applicant Tracking

Hire faster. Retain longer.

From job posting to background check to onboarding — manage your entire hiring pipeline in one place. Automated screening questions, digital offer letters, and compliance document collection built in.

  • Multi-board job posting
  • Automated screening & scoring
  • Digital offer letters & e-signatures
  • Onboarding checklist automation
Request a Demo
Applicant Pipeline
D
Diana ReyesBackground Check
94%
M
Marcus WebbOffer Sent
88%
F
Fatima KhanInterview
91%
J
Jordan MillsApplied
76%

Side by Side

Why agencies choose
Home Scarlet.

Feature
Home Scarlet
Competitor ACompetitor B
Care Management
Built-in Voice Agent
SMS / WhatsApp
Email Marketing
Applicant Tracking (ATS)
EVV Compliance
White-Label Ready
No Per-User Pricing
HIPAA-ready safeguards

Ready to lead your industry?

See how Home Scarlet fits the way your agency works.